This study,THE ROLE OF ADVERTISING IN MARKETING OF HOTEL SERVICES contains concise information that will serve as a framework or guide for your project work. The project study is well-researched for academic purposes and are usually provided in complete chapters with adequate References.
This research was carried to find “The Role of advertising in marketing of hotel service in Enugu metropolis” using Zodiac Hotel Ltd Enugu as our case study. We tried to find the advertising strategies employed by in achieving its objectives. In the study some instruments was used in the investigation and they include: oral interview, questionnaire and survey. From the study we found out that, the Zodiac hotel Ltd major advertising medium is magazines. They use some other ones like sign posts at strategic points of Enugu metropolis. We also discovered that they use other promotional mix such as sales promotion (biros, cards, calendars etc) and publicity. We also found out that the environment and facilities of Zodiac Hotel attracts customers to the hotel. The relationship between the customers and the staff is highly credible. We discovered that the firm has a very high reputation in the society. The researchers commended the management of Zodiac Hotel for good environment and facilities and we came up with the following recommendations. They should include advertising budget in the operating cost, use more of television media of advertising than others & introduce more sign posts
TABLE OF CONTENTS
1.1 Background of study
1.2 Statement of problem
1.3 Objectives of the study
1.4 Research Questions
1.5 Significance of the study
1.6 Scope of the Study
1.7 Definition of Terms
2.1 Meaning of Advertising
2.2 Types of Advertising
2.3 Functions of Advertising
2.4 Significance of Advertising in Hotel Service
2.5 Requirements for Effective Advertising
2.6 The Merits and Demerits of Advertising a developing Economy
2.7 Demerit of Advertising
2.8 Advertising Strategies Adopted by Zodiac
2.9 The Environment and Facilities of Zodiac
2.10 Customers and Personnel
2.11 The Benefits of Advertising in the Marketing
3.0 Research Design and Methodology
3.1 Company Profile Zodiac Hotel
3.2 Research Design
3.3 Population of the study
3.4 Research Instrument
3.5 Sample Size Determination
3.6 Sampling Technique
3.7 Method of Data Treatment and Analysis
3.5 Method of Investigation
3.6 Method of Data Analysis
3,7 Population and Sample Size
3.8 Sample Size
4.0 Summary of Findings, Conclusions and Recommendations
4.1 Summary of Findings
Hotel services have played a functional role in the life of our people. Hotel industry is the engine room for effective communication and all business transactions within and outside the country.
Hotel Advertising has contributed a lot to boost a better image of both major and minor hotels in developed services provides meals, drinks, attraction, accommodation etc, to the general public or person on transit especially to people who are leaving their homes to other foreign lands for business transactions.
Customers are interested in finding out the facilities of a hotel before booking an accommodation whenever they are in their business trip.
These are the characteristics of hotels in overseas and very few in Nigeria such as metropolitan hotel, Zodiac Hotel, Sheraton hotels, Eko city Hotel, hotel presidential, Niconugu till top hotesl.
Most of these hotels have made reasonable image both nationally and international and the credit goes to advertising that have what it takes to create awareness of the benefits accruing from hotel services to its public. For instance recently, in Enugu State, some hotels have come up with the advertisement of their services for awareness to the public for better patronage.
1.2 STATEMENT OF PROBLEMS
Zodiac Hotel Limited in Enugu State is faces with a lot of problem as it is found in other hotels of in Enugu Metropolis.
It faces many hindrances over their advertisement programmes. The problems are inappropriate media for advertising programme, poor managerial still and techniques, high cost of hotel services, lack of special offers to encourage tourism, individual attitudes to leisure, poor sitting location of hotels, government fiscal monetary policy, and lack of no tourist, attraction.
1.3 OBJECTIVES OF THE STUDY
The objectives of this study are:
1.4 RESEARCH QUESTIONS
1.5 SIGNIFICANCE OF THE STUDY
The study has a lot of significance in that it represents a symbol of academic achievement as having contributed to the already record of research in business studies. In addition the study shall be useful to the colleagues of the researcher and the entire students in the field of as they shall resort to it their various research works on the same topic of study in future.
The research shall be relevant to public administration in general and marketing experts in various ministries and departments as it shall assist them in carrying out their marketing services. The policy makers shall derive immense benefit from the study as it shall serve as a scientific guide to them.
1.6 SCOPE OF STUDY
This will cover just the zodiac Hotel Enugu. By hotel services we mean those businesses which on provision of lodging facilities desert foods, dint and other services.
The work will cover the role of advertising in the services of this hotel (Zodiac Hotels Ltd).
1.7 DEFINITION OF TERMS
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